Privacy Policy

WAKE UP Co., Ltd. (“WAKE UP”) is conscious of the need for respecting your privacy and protecting your personal information in the handling of personal information that we acquire. We comply with the Act on the Protection of Personal Information, personal information protection guidelines and the like, and other laws and regulations related to the protection of personal information.
The following is our privacy statement.

WAKE UP Co., Ltd.

1. Personal Information Retained by WAKE UP

We may ask you to provide personal information (personal information about an individual which can identify the specific individual by name, date of birth or other description contained in such information) when you submit application forms, make inquiries, subscribe to email news, participate and cooperate in coaching programs, or on other occasions. We ask you to provide the following personal information:

(1) Content of personal information
・Date of birth
・Email address
・Contact details (Telephone, FAX, mobile phone)
・Employer & employer’s address
・Section & position
・Emergency contact name and telephone number
・Inquiry details
・Other information requested for survey purposes

(2) In addition to the information provided when submitting application forms, etc. referred to above, information required due to the nature of the transaction
・Business card information (information based on business cards including company name, department, position title, etc.)
・Information that you provide to us (human resources information, other information about your workplace)
・Other information that we acquire through means including meetings, calls, website, emails, apps, and provision by a third party
・Other information such as your name, address, telephone number, email address, sex, date of birth, fax number, and details of your inquiry

2. Purposes of Utilization of Personal Information

The purposes of use of the various types of personal information used and retained by WAKE UP are as follows:

・Providing information regarding our services
・Providing and/or supporting to provide our services including coaching
・Planning, research and development for improving our services, and marketing for developing new services
・Implementing sales promotion activities for our services such as running campaigns, etc.
・Responding to inquiries from customers
・Conducting business meetings, etc.
・Providing information to and contacting our business partners
・Performing work outsourced to us by our business partners
・Calculating and paying wages, etc.
・Safety management for our members
・Human resources management and work management in relation to our members
・Our recruitment activities, post-recruitment human resources and safety management, and related work
・Exercising our legal rights or performing our obligations
・Work related to each of the above matters
・Information collected for the purposes of other services

3. Scope of Sharing of Personal Information

We may use information acquired by WAKE UP for joint use of personal data with the persons described below.

(1) Outsourcing contractors
Individuals or companies that are responsible for WAKE UP’s human resources development and organizational development services, education and training, and the consulting business related to those activities (the “business”).
“Outsourcing contractor” means a member who resonates with the mission of WAKE UP and participates in the business with a sense of ownership and full understanding of our whole activities, and refers to a trainer, coach or project manager or a consultant related to the business such as a sales consultant or new services development project member.
We shall properly manage and supervise outsourcing contractors, selecting those that duly meet the standards for protecting personal information according to specified outsourcing criteria, and which are obliged by contract not to divulge personal information, etc. The provision of personal information to outsourcing contractors may be halted at the request of a client, but this may result in the inability to provide relevant services.

(2) Licenser
“Licenser” refers to Co-Active® Training Institute (“CTI”) in the United States.
In the event that you participate in any of the courses or various programs related to CTI that are operated by WAKE UP, we share information on the results and trainees’ personal information with CTI.

No personal information shall be provided to any third party beyond the licenser and outsourcing contractors, except in instances where the customer has given his/her consent or instances required by law. Your personal information shall be managed with due and proper care, and your privacy is securely protected.

4. Confirmation, Deletion, Corrections, Changes, etc. to Personal Information

Please contact us if you wish to confirm, delete, correct, change or otherwise modify the personal information you have provided. Your personal information shall be used to introduce our programs, events, and suchlike. Please contact us if you do not wish your personal information to be used for this purpose. We shall promptly respond to inquiries upon confirmation of your identity.

5. Disclaimer Concerning Disclosure of Personal Information

No personal information, in principle, shall be disclosed to any third party. However, there may be instances where such information shall be disclosed without your consent when we are requested to do so by the Police, courts of law, and other legal institutions in accordance with the law. Your understanding is appreciated.

6. Scope

This privacy statement shall apply to the operation of the business developed by WAKE UP.

7. Inquiries

Please contact us by telephone or email if you have any questions or concerns about our Privacy Policy.
WAKE UP Co., Ltd.
Personal information consultation: Personal Information Manager
Tel : +81-3-5436-1061
Mail :

8. Revisions

WAKE UP reserves the right to modify this privacy statement in whole or in part. However, we shall not modify this privacy statement for the purpose of enabling us to provide personal information to any third party without consent.
Notice shall be given on this website regarding any and all revisions.

Revised February 4, 2020